Read the text below and think of a word which best fits into each space. Use only one word for each blank !

Most of us always forgetting important dates, apart from the lucky few are blessed with a good memory or the ability to organise , so they don't forget important things. How many times we all said " I wish I had remembered !" How often have we offended people by remembering their birthdays or name days ?

they say it doesn't matter , we know, deep down , that we have hurt feelings. We can always try to make it to them next time but unfortunately, the damage was already done and our relationship with that person will be quite the same again.

On the hand , we sometimes do too much for someone else because we want to please them and then feel we have damaged our own interests in doing so. When friends are involved we find it difficult to say"no when they ask us to them a favour, but true friendship should mean we can say "no" without any risk to the relationship.